Turning houses into homes, and rooms into sanctuaries
PILLOW TALK is one of Australia’s leading homewares retailers, known for transforming houses into comfortable, stylish living spaces.
For more than 40 years, the business has built a reputation for quality and design, offering an exclusive range of bed linen, bedding, bathroom essentials, décor, furniture, and kids’ collections, many crafted by its in-house design team.
With a commitment to comfort and consistency across every customer touch point, PILLOW TALK continues to innovate in both product and experience, ensuring Australians can create homes that feel welcoming, personalised, and effortlessly refined.
The evolution of POS hardware
With 71stores and continuing to expand, PILLOW TALK relies heavily on a robust and modern point-of- sale infrastructure. The company’s partnership with AURES began over a decade ago, when it transitioned to all-in-one touchscreen POS terminals and deployed the YUNO B across its network. As with any long-term hardware deployment, devices eventually age, software demands increase, and PILLOW TALK reached a point where it needed to plan for the end-of-life of its existing POS solution.
THE ADVANTECH-AURES SOLUTION
PILLOW TALK had experienced exceptional performance and reliability with the YUNO B platform. So much so that when they were considering a refresh they had no hesitation to move to the next generation of YUNO terminal, the YUNO II.
The YUNO II is the upgraded version of the popular YUNO platform and offers improved performance thanks to the higher specification processors.
The upgraded unit also features a slightly slimmer design but under the hood is where the YUNO II redefines the future.
The YUNO II features a modular motherboard design that houses the processor, RAM and SSD. The module is connected to via two USB C ports making it an easy to service and upgrade unit.
The magnetic rear cover allows for easy cleaning or maintenance without the need for tools.
“Reliability of our POS solution is our most critical criteria when it comes to our POS investments. Our experience with the YUNO terminal and now upgrading to the YUNO II has been proven to be the right solution. The
performance of the hardware coupled with the support we receive from the team at ADVANTECH-AURES gives us the confidence in the investment we have made.”
Graeme Jennings, IT Support Lead, PILLOW TALK
The easy to setup solution
Transitioning to the newer YUNO II solution was a painless process for PILLOW TALK.
ADVANTECH-AURES pre-staged terminals with the PILLOW TALK POS software and coordinated delivery direct to PILLOW TALK that allocated them to the desired stores.
Ongoing post-sales support further strengthens the rollout, providing added confidence and peace of mind.
The YUNO II experience
The rollout of the YUNO II POS terminals has delivered strong results for PILLOW TALK.
Store teams have reported that installation was quick and straightforward, with each unit fully set up in under 30 minutes.
While the enhanced processing power has noticeably improved POS performance, it’s the overall reliability of the solution that truly stands out for PILLOW TALK.
This reliability is complemented by the high level of service provided by ADVANTECH-AURES.
The modular processor design of the YUNO II has also been recognised as a valuable feature, offering a simple pathway for future upgrades as the business evolves.
A continued relationship
The partnership between PILLOW TALK and ADVANTECH-AURES remains strong, supported by the reliability of the YUNO POS platform and the consistent service provided to the business.
With a dependable solution in place, PILLOW TALK will continue refreshing its POS network and deploying the YUNO II in new stores as they open, ensuring long-term stability and performance across its retail footprint.
